TICKET SECURE

If you have had an unexpected impediment and you can not attend to the event, on this page you can find all the information about the causes that are covered by the guaranteed purchase service and the activation process.

Contact

ticketsecure@oneboxtds.com


Opinions of our clients


"Thank you very much for your services, I am very satisfied with your work."

Israel


"Thank you very much for the speed. I will use your services again in the future, although I hope I do not have to re-apply for a sickness refund."

David

SERVICE ACTIVATION

To request the activation of the guaranteed purchase service in order to obtain the refund of the amount you pay, please fill out the following form:

Contact and purchase details


The reference must be in the correct format (letters and numbers only, at least 12 characters).
Date of the event: 

Incident details

Reason for the activation of the service: 
Date of the incident: 
Details of the incident: 


By clicking on 'Send' your request will be registered and you will receive an email with the information of your case and the necessary documentation to certify the facts of the incident. You will also have to accept the terms and conditions of use.